Is HeyGen down? HeyGen status right now
Last 24 hours
API response time (24h)
Not enough latency data yet.
HeyGen reliability, last 50 days
Over the last 50 days ModelBank measured 100% uptime for HeyGen (100% over the last 30 days); no check failed. In the same period the official status page posted 7 incidents (0 in the last 30 days), 2 of them major or critical; the median time from posting to resolution was about 1.1 h. The most recent official incident was “incident fixed and monitoring” on 2026-10-10, which lasted 1.2 d. The current status has held since 7d ago.
Recent major incidents:
- 2026-09-16 — Seedance Outage (2 min)
- 2026-09-09 — Video Agent GET /v3/video-agents/{session_id} 404s on all new sessions (3.6 h)
90-day uptime history
Incident history Outage calendar →
incident fixed and monitoring
Video Agent Outage
HeyGen Video Workflow Failures
Seedance Outage
Video Agent GET /v3/video-agents/{session_id} 404s on all new sessions
Increase load on our DB causing service degradation
Degraded Service
Elevated video translate latency and failure
Slow down/Limited Capabilities
Temporary Outages
Service Outage
GPU Vendor Issue
Degraded Performance
Temporary Outage
Elevated Error Rates across APP and API
"Generate Result" Button Not Responding
Elevated Errors for APIs
App not operational
Slow video creation
Database issues
Site is slow
API Product service hinderince
Voice cache degradation
Video Agent Service Degraded
Avatar iv backlog is high
FAQ
Is HeyGen down?
No, HeyGen is up and working normally. ModelBank checks HeyGen every 2 minutes from our global monitoring network and also reads the official status page. Last check: 6s ago.
What is HeyGen’s uptime?
Measured by ModelBank: 100% in the last 24 hours, 100% over 30 days and 100% over 90 days.
What should I do if HeyGen is not working?
First check this page and the official status page. If HeyGen is up for everyone else, try clearing cache, logging out and in, switching network, or checking your API key and rate limits (HTTP 429). If it is a real outage, switch to an alternative model — see the alternatives on this page — or use a router with automatic failover.
Get notified when HeyGen goes down
We’ll notify you the moment ModelBank detects a HeyGen outage, and again when it recovers.
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