HeyGen
Live monitoring · checked every 2 minutes · last check 54s ago

Is HeyGen down? HeyGen status right now

Official status page
OperationalCurrent status
100%Uptime 24h
100%Uptime 30 days
—API response time

Last 24 hours

12:42 UTC · 0 checks · 0 failed · avg —13:12 UTC · 0 checks · 0 failed · avg —13:42 UTC · 0 checks · 0 failed · avg —14:12 UTC · 0 checks · 0 failed · avg —14:42 UTC · 0 checks · 0 failed · avg —15:12 UTC · 0 checks · 0 failed · avg —15:42 UTC · 0 checks · 0 failed · avg —16:12 UTC · 0 checks · 0 failed · avg —16:42 UTC · 0 checks · 0 failed · avg —17:12 UTC · 0 checks · 0 failed · avg —17:42 UTC · 0 checks · 0 failed · avg —18:12 UTC · 0 checks · 0 failed · avg —18:42 UTC · 0 checks · 0 failed · avg —19:12 UTC · 0 checks · 0 failed · avg —19:42 UTC · 0 checks · 0 failed · avg —20:12 UTC · 0 checks · 0 failed · avg —20:42 UTC · 0 checks · 0 failed · avg —21:12 UTC · 0 checks · 0 failed · avg —21:42 UTC · 0 checks · 0 failed · avg —22:12 UTC · 0 checks · 0 failed · avg —22:42 UTC · 0 checks · 0 failed · avg —23:12 UTC · 0 checks · 0 failed · avg —23:42 UTC · 0 checks · 0 failed · avg —00:12 UTC · 0 checks · 0 failed · avg —00:42 UTC · 0 checks · 0 failed · avg —01:12 UTC · 0 checks · 0 failed · avg —01:42 UTC · 0 checks · 0 failed · avg —02:12 UTC · 0 checks · 0 failed · avg —02:42 UTC · 0 checks · 0 failed · avg —03:12 UTC · 0 checks · 0 failed · avg —03:42 UTC · 0 checks · 0 failed · avg —04:12 UTC · 0 checks · 0 failed · avg —04:42 UTC · 0 checks · 0 failed · avg —05:12 UTC · 0 checks · 0 failed · avg —05:42 UTC · 0 checks · 0 failed · avg —06:12 UTC · 0 checks · 0 failed · avg —06:42 UTC · 0 checks · 0 failed · avg —07:12 UTC · 0 checks · 0 failed · avg —07:42 UTC · 0 checks · 0 failed · avg —08:12 UTC · 0 checks · 0 failed · avg —08:42 UTC · 10 checks · 0 failed · avg —09:12 UTC · 15 checks · 0 failed · avg —09:42 UTC · 26 checks · 0 failed · avg —10:12 UTC · 15 checks · 0 failed · avg —10:42 UTC · 15 checks · 0 failed · avg —11:12 UTC · 15 checks · 0 failed · avg —11:42 UTC · 15 checks · 0 failed · avg —12:12 UTC · 15 checks · 0 failed · avg —
24h agonow

API response time (24h)

Not enough latency data yet.

90-day uptime history

2026-06-27: no data2026-06-28: no data2026-06-29: no data2026-06-30: no data2026-07-01: no data2026-07-02: no data2026-07-03: no data2026-07-04: no data2026-07-05: no data2026-07-06: no data2026-07-07: no data2026-07-08: no data2026-07-09: no data2026-07-10: no data2026-07-11: no data2026-07-12: no data2026-07-13: no data2026-07-14: no data2026-07-15: no data2026-07-16: no data2026-07-17: no data2026-07-18: no data2026-07-19: no data2026-07-20: no data2026-07-21: no data2026-07-22: no data2026-07-23: no data2026-07-24: no data2026-07-25: no data2026-07-26: no data2026-07-27: no data2026-07-28: no data2026-07-29: no data2026-07-30: no data2026-07-31: no data2026-08-01: no data2026-08-02: no data2026-08-03: no data2026-08-04: no data2026-08-05: no data2026-08-06: no data2026-08-07: no data2026-08-08: no data2026-08-09: no data2026-08-10: no data2026-08-11: no data2026-08-12: no data2026-08-13: no data2026-08-14: no data2026-08-15: no data2026-08-16: no data2026-08-17: no data2026-08-18: no data2026-08-19: no data2026-08-20: no data2026-08-21: no data2026-08-22: no data2026-08-23: no data2026-08-24: no data2026-08-25: no data2026-08-26: no data2026-08-27: no data2026-08-28: no data2026-08-29: no data2026-08-30: no data2026-08-31: no data2026-09-01: no data2026-09-02: no data2026-09-03: no data2026-09-04: no data2026-09-05: no data2026-09-06: no data2026-09-07: no data2026-09-08: no data2026-09-09: no data2026-09-10: no data2026-09-11: no data2026-09-12: no data2026-09-13: no data2026-09-14: no data2026-09-15: no data2026-09-16: no data2026-09-17: no data2026-09-18: no data2026-09-19: no data2026-09-20: no data2026-09-21: no data2026-09-22: no data2026-09-23: no data2026-09-24: 100.00% up · 0 failed / 126 checks
90 days ago100% uptimetoday

Incident history

HeyGen Video Workflow Failures

HeyGen · 2026-09-18 23:03 UTC · impact: minor · lasted 6.3 h

Seedance Outage

HeyGen · 2026-09-16 18:55 UTC · impact: major · lasted 2 min

Video Agent GET /v3/video-agents/{session_id} 404s on all new sessions

HeyGen · 2026-09-09 19:25 UTC · impact: major · lasted 3.6 h

Increase load on our DB causing service degradation

HeyGen · 2026-08-20 04:14 UTC · impact: none · lasted 1.1 h

Degraded Service

HeyGen · 2026-08-17 15:26 UTC · impact: minor · lasted 29 min

Elevated video translate latency and failure

HeyGen · 2026-08-13 05:36 UTC · impact: none · lasted 9.6 h

Slow down/Limited Capabilities

HeyGen · 2026-07-30 17:35 UTC · impact: none · lasted 43 min

Temporary Outages

HeyGen · 2026-07-24 01:31 UTC · impact: minor · lasted 1.7 h

Service Outage

HeyGen · 2026-07-01 19:54 UTC · impact: critical · lasted 3.6 h

GPU Vendor Issue

HeyGen · 2026-06-30 19:28 UTC · impact: major · lasted 1.3 h

Degraded Performance

HeyGen · 2026-06-22 20:01 UTC · impact: minor · lasted 1.2 h

Temporary Outage

HeyGen · 2026-06-18 07:37 UTC · impact: minor · lasted 2 min

Elevated Error Rates across APP and API

HeyGen · 2026-05-19 22:59 UTC · impact: minor · lasted 12 min

"Generate Result" Button Not Responding

HeyGen · 2026-04-29 18:00 UTC · impact: none · lasted 1 min

Elevated Errors for APIs

HeyGen · 2026-04-25 20:05 UTC · impact: minor · lasted 5 h

App not operational

HeyGen · 2026-04-14 18:13 UTC · impact: critical · lasted 59 min

Slow video creation

HeyGen · 2026-04-13 15:48 UTC · impact: major · lasted 5.9 h

Database issues

HeyGen · 2026-04-01 18:24 UTC · impact: minor · lasted 25 min

Site is slow

HeyGen · 2026-03-26 07:08 UTC · impact: minor · lasted 14 min

API Product service hinderince

HeyGen · 2026-02-20 22:50 UTC · impact: minor · lasted 24 min

Voice cache degradation

HeyGen · 2026-02-06 19:25 UTC · impact: major · lasted 19 min

Video Agent Service Degraded

HeyGen · 2026-02-04 00:34 UTC · impact: none · lasted 36 min

Avatar iv backlog is high

HeyGen · 2026-02-02 17:48 UTC · impact: minor · lasted 2 h

Video Generation Degraded

HeyGen · 2026-01-30 21:10 UTC · impact: minor · lasted 34 min

Multiple Service Outage

HeyGen · 2026-01-22 00:17 UTC · impact: minor · lasted 2 min

FAQ

Is HeyGen down?

No, HeyGen is up and working normally. ModelBank checks HeyGen every 2 minutes from our global monitoring network and also reads the official status page. Last check: 54s ago.

What is HeyGen’s uptime?

Measured by ModelBank: 100% in the last 24 hours, 100% over 30 days and 100% over 90 days.

What should I do if HeyGen is not working?

First check this page and the official status page. If HeyGen is up for everyone else, try clearing cache, logging out and in, switching network, or checking your API key and rate limits (HTTP 429). If it is a real outage, switch to an alternative model — see the alternatives on this page — or use a router with automatic failover.

Get notified when HeyGen goes down

We’ll notify you the moment ModelBank detects a HeyGen outage, and again when it recovers.

Browser push · Slack / Discord · Feishu / DingTalk / WeCom · RSS — free, no sign-up