Outage
HeyGen outage on September 9, 2026: what happened and how long it lasted
On September 9, 2026, HeyGen had an outage between 19:25 and 23:03 UTC, about 3.6 h in total. The vendor posted 1 incident.
Timeline (UTC)
- OfficialOfficial incident posted: Video Agent GET /v3/video-agents/{session_id} 404s on all new sessions
- OfficialOfficially resolved: Video Agent GET /v3/video-agents/{session_id} 404s on all new sessions
Hourly measurements (UTC)
00:0012:0023:00
Was HeyGen down on September 9, 2026?
On September 9, 2026, HeyGen had an outage between 19:25 and 23:03 UTC, about 3.6 h in total. The vendor posted 1 incident.
Is HeyGen working now?
Live status: modelbank.ai/status/heygen. We test it every 2 minutes.
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