ChatGPT outage on November 6, 2026: what happened and how long it lasted

Official updates（UTC）

1. 15:25investigatingWe’re investigating a potential issue for the listed services and checking how it affects users. We’ll share an update when we know more.
2. 16:57identifiedWe have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
3. 17:05monitoringWe’ve applied a mitigation and are monitoring the affected services to confirm recovery.
4. 04:31resolvedAll affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.
5. 18:38identified**Investigating** — We’re seeing payment declines on some U.S. business Mastercards, including some Brex cards. For API customers, this can prevent automatic recharges and one-time credit purchases. If your prepaid balance runs out, your API requests may fail. If you use one of these cards, we recommend adding a card from a different issuer before your next payment, even if you haven’t seen a decline. If an API credit purchase has already failed, use the new card to retry the purchase. We’re working with our payment partners and will share updates here.
6. 18:50identifiedInvestigating — We’re seeing payment declines on some U.S. business Mastercards, including some Brex cards. For API customers, this can prevent automatic recharges and one-time credit purchases. If your prepaid balance runs out, your API requests may fail. If you use one of these cards, we recommend adding a card from a different issuer before your next payment, even if you haven’t seen a decline. If an API credit purchase has already failed, use the new card to retry the purchase. We’re working with our payment partners and will share updates here.