HeyGen Status

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Incident history

←February 2026→
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Feb 20, 2026

API Product service hinderince Official status page

The issue has been resolved

Feb 20, 2026 · 22:50 → 23:13

Feb 6, 2026

Voice cache degradation Official status page

We have identified the problem and put in a correction. Service should be behaving as usual. The cache was in a bad state and some speech audio generations would have been corrupted. This issue began with a deployment on

Feb 6, 2026 · 19:25 → 19:44

Feb 4, 2026

Video Agent Service Degraded Official status page

The issue has been resolved. All services are operating normally.

Feb 4, 2026 · 00:34 → 01:10

Feb 2, 2026

Avatar iv backlog is high Official status page

This issue has been resolved. Avatar IV jobs will be resume normal processing.

Feb 2, 2026 · 17:48 → 19:51