Incident history

←September 2026→

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Sep 29, 2026

Agents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT Failures Official status page

We have not seen any further errors after the fix was applied. All services are fully operational and stable. We will post an RCA on our status page after further investigation.

Sep 29, 2026 · 18:49 → 20:23

Sep 28, 2026

Increased latency for Speech to Text API requests Official status page

Our engineers have confirmed that STT latency has fully recovered.

Sep 28, 2026 · 15:42 → 16:54

Agents - EU Residency Official status page

We can confirm that the issue has been fixed and that the service is fully operational. Resolution time was 14:18 UTC We will post the RCA to the status page after the investigation.

Sep 28, 2026 · 13:57 → 14:39

Sep 21, 2026

ElevenReader Elevated Error Rates Official status page

The elevated error rate has been resolved and we're following up internally to prevent future occurrences.

Sep 21, 2026 · 23:25 → 02:56

Sep 19, 2026

Some ElevenAgents calls failed to start Official status page

The issue has been fully resolved and everything is functional again.

Sep 19, 2026 · 00:34 → 02:08

Sep 10, 2026

EU Residency - Conversation history not showing for recent calls Official status page

Our engineers have confirmed full recovery of the Conversation Search functionality in the web UI and the API.

Sep 10, 2026 · 20:43 → 20:43

Claude MCP connection not working Official status page

Our engineers have deployed a fix that has fully restored Claude MCP functionality.

Sep 10, 2026 · 14:58 → 14:58

EU Residency - Conversation history not showing for recent calls Official status page

Our engineers have confirmed full recovery of the Conversation Search functionality in the web UI and the API.

Sep 10, 2026 · 09:44 → 20:43

Sep 9, 2026

Claude MCP connection not working Official status page

Our engineers have deployed a fix that has fully restored Claude MCP functionality.

Sep 9, 2026 · 12:41 → 14:58

Sep 7, 2026

ElevenReader Elevated Error Rates Official status page

Service has been fully restored to remaining affected areas. We will share further details on the cause.

Sep 7, 2026 · 07:20 → 07:20

ElevenReader Elevated Error Rates Official status page

Service has been fully restored to remaining affected areas. We will share further details on the cause.

Sep 7, 2026 · 03:17 → 07:20

Sep 4, 2026

Increase in latency in the Global Residency for Speech-to-Text and Dubbing requests Official status page

After completing the monitoring stage, we have confirmed that STT latency has returned to baseline stability.

Sep 4, 2026 · 13:55 → 21:01

EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests Official status page

The issue has been resolved, everything is back at normal.

Sep 4, 2026 · 12:12 → 12:12

EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests Official status page

The issue has been resolved, everything is back at normal.

Sep 4, 2026 · 11:41 → 12:12