ElevenLabs Status

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Incident history

←August 2026→
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Aug 31, 2026

Customer support ticketing system not receiving new tickets and ticket replies Official status page

We’ll mark this incident as resolved. Our ticketing system is operational again, though the outage materially affected its setup. We’re working with the team to restore full functionality, but capacity is sufficient to

Aug 31, 2026 · 08:10 → 12:35

Aug 27, 2026

Batch calling degraded in EU residency Official status page

Latency has since decreased, and we are working on adding more alerts on our side to help us identify and respond to similar latency issues earlier.

Aug 27, 2026 · 13:05 → 13:08

Aug 26, 2026

Elevated latency on Text-to-Speech and Speech-to-Text Requests Official status page

The issue has been resolved. A root cause analysis will be shared shortly.

Aug 26, 2026 · 17:16 → 23:13

Aug 24, 2026

Media not loading across several products Official status page

Our engineers have traced media loading error rates as they have returned to baseline. Studio, Audiobooks, Image & Video, Music and Dubbing products should now functional normally.

Aug 24, 2026 · 08:49 → 18:43

Aug 18, 2026

Inbound Twilio calls experiencing intermittent connection failures Official status page

Inbound calls are currently operational.

Aug 18, 2026 · 12:43 → 12:43
Inbound Twilio calls experiencing intermittent connection failures Official status page

Inbound calls are currently operational.

Aug 18, 2026 · 12:39 → 12:43

Aug 3, 2026

Elevated error rates on TTS, STT APIs Official status page

The provider resolved the underlying issue at 07:13 UTC and error rates immediately returned to baseline.

Aug 3, 2026 · 09:34 → 09:36