Incident history
Oct 30, 2026
09:20–11:02 · 1h 42m
The issue affecting image and video generation, Flows, and MCP in ElevenCreative has been resolved. Generations are completing normally.
Oct 30, 2026 · 09:19 → 11:01Oct 27, 2026
06:03–06:06 · 4 min
Oct 26, 2026
08:48–08:52 · 4 min
Oct 25, 2026
19:31–19:36 · 5 min
19:03–19:10 · 7 min
17:34–17:38 · 4 min
14:35–14:38 · 4 min
Oct 24, 2026
15:56–16:00 · 4 min
Oct 23, 2026
14:29–14:33 · 4 min
14:13–14:20 · 7 min
13:21–13:27 · 6 min
13:08–13:14 · 6 min
12:00–13:00 · 1h
Oct 13, 2026
The incident is resolved. Error rates are back to normal, and stable service has been confirmed. We will publish a Root cause analysis once our review of the incident is complete.
Oct 13, 2026 · 09:21 → 09:4709:00–15:00 · 6h
Between 03:25 and 04:44 UTC on October 13, 2026, some requests to create an Instant Voice Clone failed with an error. This affected the Voice Lab in the app and the Voices API endpoint (POST /v1/voices/add), when backgro
Oct 13, 2026 · 03:25 → 03:25Between 03:25 and 04:44 UTC on October 13, 2026, some requests to create an Instant Voice Clone failed with an error. This affected the Voice Lab in the app and the Voices API endpoint (POST /v1/voices/add), when backgro
Oct 13, 2026 · 03:25 → 03:25Oct 12, 2026
We experienced a transient error due to a heavy traffic spike. We will implementing improvements to be more resilient in the future.
Oct 12, 2026 · 16:30 → 16:30Oct 8, 2026
After several hours of monitoring, our metrics show that error rate has remained at its stable baseline since 17:55 UTC; the increase in Dubbing platform latency and failure rate is now resolved.
Oct 8, 2026 · 22:10 → 22:10After several hours of monitoring, our metrics show that error rate has remained at its stable baseline since 17:55 UTC; the increase in Dubbing platform latency and failure rate is now resolved.
Oct 8, 2026 · 16:09 → 22:10We have monitored error metrics and have confirmed that as of 15:15 UTC, we do not see continuing Agent SIP conversation failures. We will conduct an internal investigation and post a full Root Cause Analysis upon conclu
Oct 8, 2026 · 15:43 → 15:43We have monitored error metrics and have confirmed that as of 15:15 UTC, we do not see continuing Agent SIP conversation failures. We will conduct an internal investigation and post a full Root Cause Analysis upon conclu
Oct 8, 2026 · 15:19 → 15:4315:00–18:00 · 3h
Music had reduced availability after a latent infrastructure configuration issue was triggered by routine automated maintenance. This stopped new instances from starting and prevented automated recovery, and service was
Oct 8, 2026 · 08:48 → 08:58Oct 6, 2026
The issue has been resolved. EU SIP services are operational and stable.
Oct 6, 2026 · 12:51 → 12:51The issue has been resolved. EU SIP services are operational and stable.
Oct 6, 2026 · 10:28 → 12:51The issue has been resolved, latency is back to normal.
Oct 6, 2026 · 09:09 → 12:14