Incident history

←July 2026→

Mon

Tue

Wed

Thu

Fri

Sat

Sun

71 81 91

141

171

311

Jul 31, 2026

SIP call failures Official status page

After our recent mitigation steps, our engineers have traced SIP call failure rate as it has returned to baseline. We will publish a complete root cause analysis shortly.

Jul 31, 2026 · 03:08 → 05:29

Jul 17, 2026

Conversation History Not Showing Recent Calls (EU Residency) - All Conversation are appearing with a delay Official status page

The issue has been resolved. All the previous conversations should be visible now.

Jul 17, 2026 · 08:37 → 09:22

Jul 14, 2026

Speech Engine Conversation Failures Official status page

We've taken steps to mitigate the Speech Engine failures and have confirmed that performance has returned to baseline.

Jul 14, 2026 · 17:27 → 21:48

Jul 9, 2026

WhatsApp outbound message failures Official status page

The fix has been released. Outbound WhatsApp messaging is operating normally.

Jul 9, 2026 · 17:33 → 22:34

Jul 8, 2026

Increased Error Rate in US Region Official status page

We experienced an increased error rate across multiple services between 17:04 UTC to 17:13 UTC on July 8th in the US region. We are investigating why this happened to prevent recurrence.

Jul 8, 2026 · 17:04 → 17:04

Jul 7, 2026

Image and Video Generation Errors Official status page

We have implemented a fix for the heightened image and video generation error rate. We have not seen any further issues after implementing the fix.

Jul 7, 2026 · 13:39 → 15:13