HeyGen Status

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Elevated video translate latency and failure

Official status page Resolved

Started
Aug 13, 2026 · 05:36 UTC
Resolved
Aug 13, 2026 · 15:13
Lasted
9h 37m

Updates

  1. Resolved

    This issue is resolved

  2. Monitoring

    We've identified the cause and are rolling out a fix; some jobs may still see delays while we work through the backlog.

  3. Investigating

    We are aware of of elevated video translate latency and failure rate, we are working on mitigating it