HeyGen Status

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Incident history

←April 2026→
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Apr 29, 2026

"Generate Result" Button Not Responding Official status page

[https://www.heygenverse.com/a/f2f4f441-aa1a-4ada-9200-aa7d1a79e07f](https://www.heygenverse.com/a/f2f4f441-aa1a-4ada-9200-aa7d1a79e07f "https://www.heygenverse.com/a/f2f4f441-aa1a-4ada-9200-aa7d1a79e07f")

Apr 29, 2026 · 18:00 → 18:01

Apr 25, 2026

Elevated Errors for APIs Official status page

This incident has been resolved.

Apr 25, 2026 · 20:05 → 01:06

Apr 14, 2026

App not operational Official status page

The platform is fully operational now.

Apr 14, 2026 · 18:13 → 19:12

Apr 13, 2026

Slow video creation Official status page

The issue has been resolved.

Apr 13, 2026 · 15:48 → 21:45

Apr 1, 2026

Database issues Official status page

Incident is now resolved. Error rates and general system health are back to normal ranges. We will follow up with a root cause analysis once investigation is complete.

Apr 1, 2026 · 18:24 → 18:49