Website Slowness and API Request Latency
官方状态页 已解决
事件进展
- 已解决
As of 7:45 PM UTC, all affected services have fully recovered and are operating normally. **Agents Platform** and **Audio Platform (Website)** have returned to full health. Text-to-Speech (TTS), Speech-to-Text (STT), and Dubbing APIs were unaffected throughout the incident. The root cause has been identified and remediated. We will be conducting a thorough post-incident review and will share further details in a follow-up report. We apologize for the disruption and appreciate your patience throughout this incident. If you are still experiencing any issues, please don't hesitate to contact our support team.
- 观察中
Affected services continue to show sustained improvement following the changes implemented earlier. We are continuing to monitor key metrics and will confirm full resolution once we are satisfied with stability across baseline error rates. Next update in 15-20 minutes.
- 已定位
Our team remains fully engaged and continues to work through active lines of investigation. All previously noted affected and operational components remain in the same state. We will provide another update in 15-20 minutes
- 调查中
We are currently investigating an issue with website and API requests and are working to identify the root cause as quickly as possible. We will provide an update as soon as more information becomes available. TTS API request and Agents conversations are working. There may be issues related to API services that affect conversation initiation.