Inbound Twilio calls experiencing intermittent connection failures

官方状态页 已解决

开始

2026年8月18日 20:39 UTC+8

已解决

2026年8月18日 20:43

持续

4 分钟

事件进展

1. 已解决

   Inbound calls are currently operational.

   2026年8月18日 20:43 UTC+8
2. 已定位

   From ~07:00 UTC, a small percentage (<1%) of inbound Twilio calls failed to connect due to a configuration error on our side. Affected callers were unable to connect to an agent; outbound calls and other traffic were unaffected. The change has been rolled back and calls have been connecting normally since ~11:00 UTC. No customer action needed.

   2026年8月18日 20:39 UTC+8