Runway Status

← Runway

We've identified a problem and are working on a fix

Official status page Resolved

Started
May 13, 2026 · 09:11 UTC
Resolved
May 13, 2026 · 13:32
Lasted
4h 21m
Affected components
App Backend Public API

Updates

  1. Resolved

    This incident has now been resolved.

  2. Monitoring

    We've released a fix and are seeing improvements. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.

  3. Identified

    We've spotted that something has gone wrong. We're currently working on a fix, and will provide an update soon.

  4. Investigating

    Our engineering team is investigating a problem with Kling tasks affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

View on the official status page ↗