Runway Status

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Issues with Runway content moderation system

Official status page Resolved

Started
Oct 7, 2025 · 15:13 UTC
Resolved
Oct 7, 2025 · 17:14
Lasted
2h
Affected components
App Backend Public API

Updates

  1. Resolved

    The issue is now resolved.

  2. Identified

    We've identified the root cause of the incident affecting public API generations with `publicFigureThreshold` set to `"auto"`. Other generations are not affected.

  3. Investigating

    We've identified an issue affecting a subset of tasks which experience issues with content moderation. We are currently investigating a root cause and will provide updates as soon as we have them.

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