ElevenLabs Status

← ElevenLabs

Increased Rate of LLM Failure Errors on Agent Platform Calls

Official status page Resolved

Started
Jan 13, 2026 · 07:00 UTC
Resolved
Jan 13, 2026 · 07:00
Lasted
1 min

Updates

  1. Resolved

    Remediation measures have been fully rolled out, restoring failure rates to baseline. The root cause has been addressed, and the issue is now fully resolved.

  2. Monitoring

    Remediation measures have rolled out and instances of failures have returned to baseline. We are continuing to investigate further measures that may be necessary to completely mitigate the core issue.

  3. Investigating

    Some Agent Platform conversations utilizing RAG are currently affected by RAG latency increases, in some cases resulting in slower RAG performance or intermittent call failures. Our team is currently working to resolve this.

  4. Identified

    Some Agent Platform conversations utilizing RAG are currently affected by RAG latency increases, in some cases resulting in slower RAG performance or intermittent call failures. Our team is currently working to resolve this.