# Runway outage on 2026-11-03

Source: https://modelbank.ai/outages/runway-2026-11-03 · ModelBank

- Window: 2026-11-02 16:53 UTC – 2026-11-04 04:55 UTC (2162 min)
- Type: degraded performance
- Now: operational (https://modelbank.ai/status/runway)
- 30-day measured availability: 100.00%

## Official incidents

- 2026-11-02 16:53 UTC Kling video generations failing or delayed (minor) · resolved 2026-11-03 00:59 UTC
- 2026-11-03 23:49 UTC Seedance video generations failing or delayed (minor) · resolved 2026-11-04 04:55 UTC

## Official updates

- 2026-11-02 16:53 UTC [investigating] We're seeing degraded performance for Kling 4.0 and 3.0 tasks.
- 2026-11-02 17:36 UTC [identified] Since about 15:00 UTC, most video generations with Kling models are failing or taking much longer than usual. This affects Kling 4.0, Kling 3.0 (Standard, Pro, Turbo, 4K and Motion Control) and Kling O3 (Standard, Pro and 4K). Other video models are not affected. The cause is an issue with our upstream provider. We're working with them on a fix. Some generations have started completing again, but 
- 2026-11-02 22:17 UTC [monitoring] We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- 2026-11-03 00:59 UTC [resolved] This incident has now been resolved.
- 2026-11-03 23:49 UTC [investigating] Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
- 2026-11-03 23:55 UTC [investigating] We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- 2026-11-04 00:21 UTC [monitoring] A fix has been implemented and we are monitoring the results.

## ModelBank measurements

- 2026-11-02 23:00 UTC – 2026-11-03 01:00 UTC: degraded