# OpenAI / ChatGPT outage on 2026-11-06

Source: https://modelbank.ai/outages/openai-2026-11-06 · ModelBank

- Window: 2026-11-05 15:25 UTC – 2026-11-10 16:06 UTC (7241 min)
- Type: degraded performance
- Now: down (https://modelbank.ai/status/openai)
- 30-day measured availability: 99.44%

## Official incidents

- 2026-11-05 15:25 UTC ChatGPT Work and Dots Errors (minor) · resolved 2026-11-06 04:31 UTC
- 2026-11-06 18:38 UTC Elevated error rates with some U.S. business Mastercards (none) · resolved 2026-11-10 16:06 UTC

## Official updates

- 2026-11-05 15:25 UTC [investigating] We’re investigating a potential issue for the listed services and checking how it affects users. We’ll share an update when we know more.
- 2026-11-05 16:57 UTC [identified] We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
- 2026-11-05 17:05 UTC [monitoring] We’ve applied a mitigation and are monitoring the affected services to confirm recovery.
- 2026-11-06 04:31 UTC [resolved] All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.
- 2026-11-06 18:38 UTC [identified] **Investigating** — We’re seeing payment declines on some U.S. business Mastercards, including some Brex cards. For API customers, this can prevent automatic recharges and one-time credit purchases. If your prepaid balance runs out, your API requests may fail. If you use one of these cards, we recommend adding a card from a different issuer before your next payment, even if you haven’t seen a decl
- 2026-11-06 18:50 UTC [identified] Investigating — We’re seeing payment declines on some U.S. business Mastercards, including some Brex cards. For API customers, this can prevent automatic recharges and one-time credit purchases. If your prepaid balance runs out, your API requests may fail. If you use one of these cards, we recommend adding a card from a different issuer before your next payment, even if you haven’t seen a decline.

## ModelBank measurements

- no anomaly measured